WHY ALL OF YOUR PROJECT COMMUNICATIONS NEED TO BE TURNED INTO TASKS
- SmartUp Studios
- Aug 5, 2022
- 2 min read
Updated: Nov 11, 2022

When you're managing a project, it's vital to keep track of all your team members' communications in order to make sure nothing falls through the cracks. You can't do that if everything is just floating around in Slack or email inboxes. That's why we recommend taking every communication and turning it into a task so you can actually keep track of things that need to be done!
Make sure all communications are in the project management system.
In the heat of a project, it can be easy to lose track of important documents and communications. As a result, there's no way to tell if your team member understood what you meant or if they've actually done what you asked them to do. This is why it's crucial that all communications are in one place: the project management system.
In order to make sure this happens, here are some tips:
Set up a “Communications” folder that lives in your PMS and add shared drives from Dropbox and Google Drive so you don't have duplicate files cluttering up your hard drive;
Make everyone on the team aware of this folder;
Make sure everyone knows where their files go when completed (e.g., issue complete).
As a best practice, make sure you take every communication and turn it into a task so you can actually keep track of things that need to be done.
As a best practice, make sure you take every communication and turn it into a task so you can actually keep track of things that need to be done. When working with project managers and stakeholders, the most important thing is ensuring that all communications are captured in an organized way.
By taking each email or meeting note and turning them into tasks within your project management software, you'll have an easy way to keep track of everything that needs to be done by whom.
When you receive an email from someone asking for information or something else related to your project, create a task in your system with the title "Requested Information" (or whatever they asked for). Then when they give feedback on those items, assign them as subtasks under this main request so everyone knows what's expected from everyone involved at any given time. You'll also want to take notes during meetings about any decisions made along with any action items assigned or due dates set so that everyone is on the same page when it comes time for follow up conversations later on down the road!
I hope you take these tips to heart and apply them to your project management system. You’ll be surprised at how much easier things are to manage when all the details are documented, categorized and assigned to someone—even if it’s only yourself!
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